Shipping costs and delivery times in Spain:

  • PENINSULA: free shipping on orders over 鈧100; In smaller purchases the shipping cost is 鈧4.90. The delivery time is 24-48 business hours.
  • BALEARIC ISLANDS: free shipping on orders over 鈧100; In smaller purchases the shipping cost is 鈧6.50. The delivery time is 24-48 working hours.
  • CANARY ISLANDS, CEUTA AND MELILLA: free shipping on orders over 鈧120; In smaller purchases the shipping cost is 鈧19*. The delivery time is 2 to 5 business days.
  • *Customs expenses or other extraordinary fees are borne by the customer. Shipping costs include transportation and customs clearance at origin. Customs expenses at destination or other taxes or duties are not included; The recipient will be responsible for all import expenses and taxes that are generated at the customs office of destination, in order to receive the merchandise.

    It is important that you bear in mind that the delivery time could be altered during sales periods and other indicated dates, such as Black Friday or Christmas, or due to procedures outside of Playtomic such as customs clearance, where appropriate.

     

    International shipping costs and delivery times*:

    Portugal:

    • Express shipping:

    - Free shipping on orders over 鈧100. The delivery time is 24-48 working hours.

    - In orders less than 鈧100, the shipping cost is 鈧4.90 and the delivery time is 24-48 working hours.


    Europe I:
     Germany, Belgium, France, Italy and the Netherlands.

    • Standard shipping:

    - Free shipping on orders over 鈧150. The delivery time is 4 to 5 working days.

    - In purchases less than 鈧150, the shipping cost is 鈧9.90. The delivery time is 4 to 5 working days.


    Europe II:
     Austria, Bulgaria, Cyprus, Denmark, Slovakia, Estonia, Finland, Greece, Hungary , Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Czech Republic, Romania and Sweden.

    • Standard shipping:

    - Free shipping on orders over 鈧150.

    - For orders under 鈧150, the shipping cost is 鈧11.90 and the delivery time is 5 to 7 working days.

    • Express shipping: the shipping cost is 鈧18.50 and the delivery time is 24-48 working hours.


    Europe III:
    Norway and Switzerland.

    • Express shipping: the shipping cost is 鈧17.90 and the delivery time is 4 to 5 working days.

     

    Europe IV: Albania, Bosnia and Herzegovina, Croatia, Gibraltar, Vatican City, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Serbia, Slovenia, Turkey, Ukraine, Armenia, Andorra and the United Kingdom.

    • Standard shipping: the shipping cost is 鈧30.

     

    Other countries: Argentina, Belarus, Bolivia, Brazil, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Iceland, Jamaica, Martinique, Mexico, Montserrat, Morocco, Nicaragua, Panama, Paraguay, Peru, San Marino, Suriname, United Arab Emirates, United States, Uruguay, Venezuela, Georgia, Greenland, Guadeloupe, Guernsey, Isle of Man, 脜land Islands, Faroe Islands, Jersey, Kosovo, Mayotte, R茅union, Svalbard and Jan Mayen and Australia.

    • Standard shipping: the shipping cost is 鈧40.

    *Customs charges eros or other extraordinary fees are borne by the client.

    RETURNS

    If you want to return an item, you have 30 calendar days from the delivery date of your order.

    SPAIN: Peninsula, Balearic Islands, Canary Islands, Ceuta and Melilla.

    Returns are free. The refund will be made in the same payment method used to place the order and you will receive it within a period of 14 calendar days after receipt of the items in our warehouses.

    INTERNATIONAL: Portugal, Germany, Belgium, France, Italy and the Netherlands.

    Returns will cost 鈧5.90. The refund will be made in the same payment method used to place the order and you will receive it within a period of 14 calendar days after receipt of the items in our warehouses.


    Remember that, in order to make a return, the product must be in perfect condition and with all its labels, documentation and original accessories that came with it. We will not accept returns of products with signs of use, tags removed, torn or tampered with. For hygiene reasons, the socks must be returned sealed, otherwise we will not be able to process your return.

    Playtomic Apparel reserves the right to refuse communicated returns or sent after the deadline or garments that are not in the same conditions in which they were received.