Shipping and Return Policy

SHIPPING POLICY

Shipping costs and delivery times in Spain:

PENINSULA: free shipping on orders over €100; In smaller purchases the shipping cost is €4.90. The delivery time is 24-48 business hours.

BALEARIC ISLANDS: free shipping on orders over €100; In smaller purchases the shipping cost is €6.50. The delivery time is 24-48 working hours.

CANARY ISLANDS, CEUTA AND MELILLA: free shipping on orders over €120; In smaller purchases the shipping cost is €19*. The delivery time is 2 to 5 business days.

*Customs expenses or other extraordinary fees are borne by the customer. Shipping costs include transportation and customs clearance at origin. Customs expenses at destination or other taxes or duties are not included; The recipient will be responsible for all import expenses and taxes that are generated at the customs office of destination, in order to receive the merchandise.

It is important that you bear in mind that the delivery time could be altered during sales periods and other indicated dates, such as Black Friday or Christmas, or due to procedures outside of Playtomic such as customs clearance, where appropriate. .

International shipping costs and delivery times*:

PORTUGAL:

Express shipping:

- Free shipping on orders over €100. The delivery time is from 2 to 7 working days.

- In orders less than €100, the shipping cost is €4.90 and the delivery time is 2 to 7 working days.

EUROPE I: Germany, Belgium, France, Italy and the Netherlands.

Standard shipping:

- Free shipping on orders over €150. The delivery time is 4 to 5 working days.

- In purchases less than €150, the shipping cost is €9.90. The delivery time is 4 to 5 working days.

EUROPE II: Austria, Bulgaria, Cyprus, Denmark, Slovakia, Estonia, Finland, Greece, Hungary , Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Czech Republic, Romania and Sweden.

Standard Shipping:

- Free Shipping For orders over €150.

- For orders under €150, the shipping cost is €11.90 and the delivery time is 5 to 7 working days.

Express shipping: the shipping cost is €18.50 and the delivery time is 24-48 working hours.

EUROPE III : Norway and Switzerland.

Express shipping: the shipping cost is €17.90 and the delivery time is 4 to 5 working days.

EUROPE IV: Albania, Bosnia and Herzegovina, Croatia, Gibraltar, Vatican City, Liechtenstein, Moldova, Monaco, Montenegro, North Macedonia, Serbia, Slovenia, Turkey, Ukraine, Armenia, Andorra, and the United Kingdom.

< p>Standard shipping: the shipping cost is €30.

REST OF THE WORLD: Argentina, Belarus, Bolivia, Brazil, Canada, Caribbean Netherlands, Chile, Colombia, Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Iceland, Jamaica, Martinique, Mexico, Montserrat, Morocco, Nicaragua, Panama, Paraguay, Peru, San Marino, Suriname, United Arab Emirates, United States, Uruguay, Venezuela, Georgia, Greenland, Guadeloupe, Guernsey, Isle of Man, Åland Islands, Faroe Islands, Jersey, Kosovo, Mayotte, Réunion, Svalbard and Jan Mayen and Australia.

Standard shipping: the shipping cost is €40.

*Customs charges eros or other extraordinary fees are borne by the client.

RETURN POLICY